Accessing the Service

To access their toll-free phone services, available 24 hours a day, 7 days a week, please call:

1-888-307-0590.  This number is the number you and your dependents will use to connect with LifeWorks for assistance.

  • Online service:  In addition to telephonic access, you will be able to access LifeWorks through their mobile app (available in the Apple App Store and in the Google Play Store) as well as their website at  Your custom login, including a User ID and a Password are:

USER ID:               orl

PASSWORD:       healthy

The User ID is not case sensitive but the password is case sensitive


Please do not hesitate to contact Human Resources if you have any questions.